Vaani App Privacy Policy

(a) Information you provide directly to Vaani through interacting with the Product, the Services, and the Site, participating in surveys, and contacting the support. Vaani collects information when you register, sign in and use our Product and Service. When you install the Vaani App or register on the Site, you will be required to provide us with your phone number, which is used for identification purposes as your Vaani user ID. Vaani also collects your email in order to send you important updates about your account changes and payment confirmations. You may also opt in to receive information about Vaani special offers and bonuses. You may allow Vaani App to access your mobile device’s address book in order to: call your contacts from the applications; receive the notifications when your contacts sign up to Vaani; see which of your contacts already uses Vaani; see the name of contact as it appears in your address book when you receive or make a call; sync your contacts with the web application. To provide these services, the copy of your address book (only names and phones) is stored on the Vaani servers. Since other Vaani users may add your Vaani number to their address book and see that you registered to Vaani, we do not consider the fact that your number exists on Vaani as private information.
(b) Vaani may collect certain information automatically. Vaani may read the contents of the activation SMS sent to you by Vaani for the sole purpose of service activation. Vaani will not read the contents of any other messages on your device.
Vaani keeps the phone numbers and/or other identification details of the calling and receiving party, start time, call duration, call quality, and Call Detail Record (CDR) for the calls that are made with the Vaani Product and Service. These are industry standard records used by all phone companies for billing and statistics analysis that only contain technical information about calls. We do not record any part of your call.
Vaani may collect certain information through the Product, the Services, and the Site, or methods of web analysis and technologies, such as your IP address (an IP address is a number that can identify a specific computer or other network device on the internet), cookie identifiers (“cookies”), mobile advertising identifiers, and other identifiers that are automatically assigned to your Device, location data, browser type, operating system, Internet service provider, mobile carrier, pages that you visit before and after using the Site, the date and time of your visit, the amount of time you spend on each page of the Site, information about the links you click and pages you view on the Site, and other actions taken on the Site. We analyze this data for trend, statistics and security reasons, e.g. to identify the location of users from different countries and to block disruptive and fraudulent use.
Vaani doesn’t store bank card data – the card information is safely treated by the payment processing system. For your convenience, you may still opt to use the same card for your next payment. In this case, you will not be required to enter the card details again, and the payment processing system will use the payment details you have already provided.
We may also use mobile advertising identifiers to recognize your device and perform the services. Depending on your device, you can choose to change or limit the transmission of your mobile advertising identifier by going into your device settings. If you would like to opt out of other technologies we employ to collect certain types of information, you may do so by blocking, deleting, or disabling them as your browser or device permits.
(c) Vaani may also obtain information about you through third-party services as described below to supplement information provided by you. This supplemental information allows us to verify information that you have provided to Vaani and to enhance our ability to communicate with you, and to detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues.We may use your personal data in order to provide our Services, including improving your satisfaction and loyalty. The purpose of data processing is to improve co-operation, promote loyalty and maintain satisfaction (loyalty call, service call for a person with the goal of improving their experience, identifying desires and needs, identifying a person’s satisfaction). We may occasionally ask you to provide information on your experiences of using the Product and the Services. Such information is used to improve the quality of the Services.





















iiaincorp@gmail.com and we will promptly remove you from ALL correspondence.